Responding to Negative Talk Online

How do you respond to people who are talking trash about you online? You can engage with them, be human, and tell the truth. Here are some tips to help you do that. Follow these tips to avoid being taken advantage of by someone who is talking bad about you. You may also find it helpful to watch the videos posted by Southwest Airlines to see how they handled negative comments. The airline acted aggressively but it worked well, squashing negative comments.

Be human

When responding to negative talk online, it is important to be as human as possible. Remember that you are not a robot, and people aren't stupid. They will find holes in your statements no matter how convincing they seem. Instead, use a combination of human traits to make your response stand out. Below are some tips to follow when responding to negative talk online. Try one of them and watch your response's impact grow.

Tell the truth

If you are being bombarded with negative comments, the best way to respond is to tell the truth. Typically, people focus on the negative aspects of situations and tend to believe lies without thinking about the larger picture. However, this is not the only way to avoid the negative feedback. One good way to avoid the negative feedback is to use questions to get to the root of the issue. This will force you to think before accepting anything.

Be humane

There are many ways to handle negative talk online. It can be difficult to remain polite with everyone, but it's important to model a humane attitude. A good way to model a humane attitude is to ask people to correct their misbehavior politely, explain the rules, and administer punishment. Sprinkle your interventions with "please" and "thank you." However, it's important to remain polite and humane, as wizards hate to be treated like authority figures.

Engage with the person

How do you diffuse tension? One way is to engage with negative talk online. However, when the topic becomes too sensitive or personal, you may feel the urge to shut down the conversation. To do so, you can use indirect means, such as direct messages. You can also send useful articles or tips to diffuse tension. Then, you can move the conversation to a private setting. In this way, you can diffuse tension by expressing your own opinions.